At Studio D Jewelers we want you to be satisfied with your purchase. If for any reason you are not satisfied, you may be able to return your items for refund or in-store credit. Please read through the following information carefully before attempting to return or exchange your product. If you do not comply with store policies, we may not be able to process your return or exchange.
You can return the product to us in-store or return to us by mail at your own expense.
We request that you send us the merchandise by registered post and that you purchase insurance with your carrier for the value of the merchandise. If you elect not to purchase insurance, you are liable for any and all damages. We are not responsible for returns that do not have tracking/delivery confirmation showing that the package was received in our store. Please pack returns in original outer box or another sturdy shipping box with appropriate packing materials to ensure the product arrives to our store in good condition.
Please send all returns to: Studio D Jewelers
Studio D. Jewelers
118 N Benton St
Woodstock, IL 60098
(815) 337-2015
Studio D Jewelers offers a 30-day refund policy, excluding special orders, consignment/estate pieces and sale items. Store credit is available for items returned up to 60 days after purchase. All recommended Studio D repairs are warranted for one year.
If you have questions , please don't hesitate to contact us at:
Studio D Jewelers
Studio D. Jewelers
118 N Benton St
Woodstock, IL 60098
(815) 337-2015
Studio D Jewelers wants to ensure you are happy with your purchase, and we would be happy to work with you to address any concerns you may have or provide more information about our policies should questions arise.